Shipping policy

Shipping Policy

Every print is made to order through a professional print lab, this means your piece is produced specifically for you rather than pulled from a shelf, but it also means processing time can vary depending on how busy our print lab is. Please allow 1-3 weeks for your order to be printed and prepared before it's handed to our freight partner for delivery. If your order is likely to take longer than usual, we'll keep you updated.

Domestic Shipping (Australia)

We ship Australia-wide. Shipping costs are calculated at checkout based on the size, material, and framing of your chosen print, along with your delivery state. Larger and framed pieces cost more to freight due to their size and weight, this is reflected automatically in your shipping total.

Once dispatched, delivery to major cities and metro areas typically takes 5-10 business days. Delivery to regional or remote areas may take a little longer to arrange with our freight partner. In rare cases, if your location requires special freight handling, we'll contact you directly before dispatch to make sure everything's sorted, at no surprise cost to you unless we've spoken first.

International Shipping

We're not currently set up for international shipping, but we'd still love to help. If you're outside Australia and interested in a print, please get in touch via our Contact page and we'll do our best to arrange something for you.

Tracking

Once your order ships, you'll receive a confirmation email with tracking details so you can follow your delivery.

Damaged or Lost in Transit

Every piece is packaged to survive the journey, but if your print arrives damaged or your order goes missing in transit, please contact us within 48 hours of delivery (or the expected delivery date) with photos of the damage where relevant. See our Refund Policy for how we'll make it right.